Cuein

AI Agents

The acquisition was announced on 17 January 2025 and closed in the first quarter of 2025. The release says Cuein's conversation data analysis would help advance ServiceNow AI Agents. It names no new product.

Family: Acquisitions
Status: Current name since January 2025
Verified: 18 October 2026, press release

Name history

Newest first

January 2025CueinServiceNow AI AgentsAcquisitionSource

Source: press release, newsroom.servicenow.com

Connections

AI Agent Studio, In-product label changes, Zurich, October 2025
ServiceNow Cloud Observability, Acquisitions, August 2023
AI Search, Acquisitions, Quebec, 2021
RPA Hub, Acquisitions, San Diego, 2022
Skills Intelligence, Acquisitions, Vancouver, 2023
Task Mining, inside Process Mining, Acquisitions, Zurich, 2025

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