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What's it called Now?

Employee Service Center

Employee Center

Employee Center Pro is the paid tier and maps to the old ESC capabilities. Built on Service Portal, which is not deprecated.

Family: Employee
Status: Current name since Rome, 16 September 2021
Acronyms: EC, ESC
Verified: 17 October 2026, community (employee)

Name history

Newest first

Rome, 16 September 2021Employee Service CenterEmployee CenterRenamedSource Rome

Source: community (employee), www.servicenow.com

Connections

Employee Slate, Employee, 2026
ServiceNow EmployeeWorks, Employee, GA 26 February 2026
Talent Development, Employee, Vancouver, 2023
Workplace Service Delivery Suite, Employee, February 2025
Legal Counsel Center, Employee, Vancouver, August 2023

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