User Experience Analytics dashboard
Usage Insights
The Store release notes say User Experience Analytics was renamed Usage Insights in version 6.1.12 (March 2026) and the dashboard was renamed on Zurich in version 6.2.2 (June 2026). The Australia release notes say User Experience Analytics is now known as Usage Insights.
- Family
- Analytics
- Status
- Current name since Australia, 2026
- Acronyms
- UXA
- Verified
- 18 October 2026, Store release notes, docs release notes
Name history
Newest firstStore version 6.2.2, June 2026User Experience Analytics dashboardUsage Insights dashboardRenamedSource Zurich
Source: Store release notes, docs release notes, www.servicenow.com · Australia release notes
Where the old name still lives
The old name remains in internal identifiers such as the user-exp-analytics path in documentation links.
Connections
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