What's it called Now?

Customer Activity

Customer History

The CSM Configurable Workspace release notes for Yokohama say Customer Activity has been renamed to Customer History with the same functionality.

Family
Customer and Industry
Status
Current name since Yokohama, May 2025
Verified
18 October 2026, docs release notes

Name history

Newest first
Yokohama, May 2025Customer ActivityCustomer HistoryLabelSource Yokohama

Source: docs release notes, www.servicenow.com

Connections

Spotted an error? Send a correction with a source.