Service Owner Workspace

Digital Portfolio Management

Docs say Service Owner Workspace has been in planned deprecation since San Diego and cannot be activated by new customers. Customers who opt in to the new standard portfolio structure must implement Digital Portfolio Management. The page does not date that change, so the date is left empty.

Family: Technology
Status: Current name, date not stated
Acronyms: DPM
Verified: 18 October 2026, docs

Name history

Newest first

Date not statedService Owner WorkspaceDigital Portfolio ManagementReplacedSource

Source: docs, www.servicenow.com

Where the old name still lives

Service Owner Workspace stays supported for existing customers; service portfolios still use Service Portfolio Management tables.

Connections

Enterprise Architecture, Technology, Xanadu, September 2024
Strategic Portfolio Management, Technology, 13 April 2022
Service Operations Workspace, Technology, 2019 to 2024
Agent Chat with Advanced Work Assignment, Technology, Madrid, 2019
Technology Lifecycle Management, Technology, Australia, 2026
Cloud Provisioning and Governance, Technology, Paris, 2020

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