Central Dispatch

Dispatcher Workspace

FSM Configurable Dispatcher Workspace version 23.3.5 says the Central Dispatch plugin is deprecated in Utah and points to the Dispatcher Workspace plugin for scheduling and dispatching work order tasks.

Family: Customer and Industry
Status: Current name since Utah, Store release February 2023
Also called: FSM Configurable Dispatcher Workspace
Verified: 18 October 2026, Store release notes

Name history

Newest first

Utah, Store release February 2023Central DispatchDispatcher WorkspaceReplacedSource Utah

Source: Store release notes, www.servicenow.com

Where the old name still lives

Plugin IDs com.snc.central_dispatch and com.snc.uib.fsm_dispatcher_workspace.

Connections

Sales Customer Relationship Management, Customer and Industry, Zurich Patch 9 and Australia Patch 2, 2026
ServiceNow CPQ, Customer and Industry, Zurich, 2025
CRM Core, CRM API Core, CRM Workspace, Customer and Industry, Brazil, 2026
Service Exchange, Customer and Industry, Australia, 2026
Sourcing and Procurement Operations, Customer and Industry, 2022 to 2023, release not stated
Telecommunications Service Operations Management, Customer and Industry

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