Persona assistant

Employee information summarization (HRSD skill)

The HR Service Delivery AI release notes say the skill labelled Persona assistant was renamed Employee information summarization in version 13.1.3. The wording here is a summary of the version entry.

Family: Employee
Status: Current name since Store release 13.1.3, April 2026
Verified: 18 October 2026, Store release notes

Name history

Newest first

Store release 13.1.3, April 2026Persona assistantEmployee information summarizationLabelSource

Source: Store release notes, www.servicenow.com

Connections

ServiceNow Otto for HRSD, Employee, ServiceNow Otto rebrand, August 2026 (Store release 13.4.1)
Employee Center, Employee, Rome, 16 September 2021
Employee Slate, Employee, 2026
ServiceNow EmployeeWorks, Employee, GA 26 February 2026
Talent Development, Employee, Vancouver, 2023
Workplace Service Delivery Suite, Employee, February 2025

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