Now Assist AI Agents

ServiceNow Otto AI Agents

The 7 August 2026 suite release notes list Now Assist AI Agents 8.1.7 as the previous version and ServiceNow Otto AI Agents 8.2.11 as the new one. The same release replaces the previous AI Agent Studio experience with a redesigned interface.

Family: Platform and AI
Status: Current name since August 2026 (Zurich Patch 12)
Verified: 18 October 2026, Store release notes

Name history

Newest first

August 2026 (Zurich Patch 12)Now Assist AI AgentsServiceNow Otto AI AgentsRenamedSource

Source: Store release notes, www.servicenow.com

Connections

AI Agent Studio, In-product label changes, Zurich, October 2025
ServiceNow Otto, Platform and AI, Announced 5 May 2026
ServiceNow AI Platform, Platform and AI, 6 May 2025
Next Experience UI Framework, Platform and AI, San Diego, 2022
Predictive Intelligence, Platform and AI, New York, 2019
AI Search, Platform and AI, Quebec, 2021

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