What's it called Now?

Now Assist in AI Search

ServiceNow Otto for AI Search

The AI Search release notes for August 2026 say Now Assist in AI Search is now ServiceNow Otto for AI Search, and rename three Genius Result types: Actions, Knowledge base articles and Summary.

Family
Platform and AI
Status
Current name since August 2026
Verified
18 October 2026, docs release notes

Name history

Newest first
August 2026Now Assist in AI SearchServiceNow Otto for AI SearchRenamedSource
August 2026Now Assist ActionsActionsLabelSource
August 2026Now Assist Q&AKnowledge base articlesLabelSource
August 2026Now Assist Multi Content ResponseSummaryLabelSource

Source: docs release notes, www.servicenow.com

Where the old name still lives

Earlier AI Search release notes use Now Assist in AI Search and Now Assist Multi-Content Response.

Connections

Spotted an error? Send a correction with a source.