Now Assist for Financial Services Operations

ServiceNow Otto for Financial Services Operations

The notes say the experience formerly known as Now Assist is rebranded ServiceNow Otto, starting with Zurich Patch 12 and Australia Patch 5. The page gives the new name under the Now Assist to ServiceNow Otto brand change; it does not write out the old product name in full.

Family: Customer and Industry
Status: Current name, date not stated
Also called: ServiceNow Otto for FSO
Verified: 18 October 2026, docs release notes

Name history

Newest first

Zurich Patch 12, 2026Now Assist for Financial Services OperationsServiceNow Otto for Financial Services OperationsRenamedSource Zurich

Source: docs release notes, www.servicenow.com

Connections

ServiceNow Otto, Platform and AI, Announced 5 May 2026
Sales Customer Relationship Management, Customer and Industry, Zurich Patch 9 and Australia Patch 2, 2026
ServiceNow CPQ, Customer and Industry, Zurich, 2025
CRM Core, CRM API Core, CRM Workspace, Customer and Industry, Brazil, 2026
Service Exchange, Customer and Industry, Australia, 2026
Sourcing and Procurement Operations, Customer and Industry, 2022 to 2023, release not stated

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