Now Assist for Hardware Asset Management

ServiceNow Otto for Hardware Asset Management

Version 4.7.0, August 2026, rebrands Now Assist to ServiceNow Otto and replaces Now Assist references in Hardware Asset Workspace. The Australia Patch 5 notes give the product name ServiceNow Otto for Hardware Asset Management (HAM).

Family: Technology
Status: Current name since Store release 4.7.0, August 2026
Also called: Otto for HAM
Verified: 18 October 2026, Store release notes

Name history

Newest first

Store release 4.7.0, August 2026Now Assist for Hardware Asset ManagementServiceNow Otto for Hardware Asset ManagementRenamedSource

Source: Store release notes, www.servicenow.com

Connections

ServiceNow Otto, Platform and AI, Announced 5 May 2026
Service Operations Workspace, Technology, 2019 to 2024
Agent Chat with Advanced Work Assignment, Technology, Madrid, 2019
Strategic Portfolio Management, Technology, 13 April 2022
Enterprise Architecture, Technology, Xanadu, September 2024
Technology Lifecycle Management, Technology, Australia, 2026

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