Now Assist for Legal Service Delivery

ServiceNow Otto for Legal Service Delivery

The Store release notes say Now Assist for Legal Service Delivery is now ServiceNow Otto for Legal Service Delivery. Version 1.9.7 (September 2026) fixed plugin names and icons in AI Admin Hub after the change.

Family: Employee
Status: Current name since ServiceNow Otto rebrand, August 2026 (Store release 1.9.4)
Also called: Otto for LSD
Verified: 18 October 2026, Store release notes

Name history

Newest first

Store release 1.9.4, August 2026Now Assist for Legal Service DeliveryServiceNow Otto for Legal Service DeliveryRenamedSource

Source: Store release notes, www.servicenow.com

Connections

ServiceNow Otto, Platform and AI, Announced 5 May 2026
Employee Center, Employee, Rome, 16 September 2021
Employee Slate, Employee, 2026
ServiceNow EmployeeWorks, Employee, GA 26 February 2026
Talent Development, Employee, Vancouver, 2023
Workplace Service Delivery Suite, Employee, February 2025

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