Now Assist for Order Management

ServiceNow Otto for Order Management

Part of the ServiceNow Otto rebrand in Zurich Patch 12, with no change to entitlements or functionality.

Name history

Newest first

Zurich Patch 12, 2026Now Assist for Order ManagementServiceNow Otto for Order ManagementRenamedSource Zurich

ServiceNow Otto, Platform and AI, Announced 5 May 2026
Sales Customer Relationship Management, Customer and Industry, Zurich Patch 9 and Australia Patch 2, 2026
ServiceNow CPQ, Customer and Industry, Zurich, 2025
CRM Core, CRM API Core, CRM Workspace, Customer and Industry, Brazil, 2026
Service Exchange, Customer and Industry, Australia, 2026
Sourcing and Procurement Operations, Customer and Industry, 2022 to 2023, release not stated