Now Assist for Public Sector Digital Services

ServiceNow Otto for Public Sector Digital Services

The PSDS notes say the Otto brand is reflected in product names including ServiceNow Otto for PSDS. The old name is implied by the Now Assist brand; no patch is given on this page. The page gives the new name under the Now Assist to ServiceNow Otto brand change; it does not write out the old product name in full.

Family

Customer and Industry

Status

Current name, date not stated

Also called

ServiceNow Otto for PSDS

Verified

18 October 2026, docs release notes